Negotiation Technique and Conflict Management Course for the Officials of Field Administration
Duration : -
Description :
Modules
01: Introduction to Negotiation: Basic Structure of Negotiation (Including Aspiration, Reservation Value, Zone of Possible Agreement);
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02: Negotiation (International Perspective);
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03: General Concept of Conflict & Conflict Management;
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04 : Negotiation Process/Techniques (1): preparation, opening, discussion, information exchanging & Bargaining, Opposition Handling, Negotiation Closing;
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05: Negotiation (Simulation-1);
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06: Types of Conflict and Sources of Conflict
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07: Negotiation Process/Techniques (2): preparation, opening, discussion, information exchanging & Bargaining, Opposition Handling, Negotiation Closing
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08: Negotiation Process/Techniques: Simulation (2);
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09: Negotiation Process/Techniques : Simulation and Presentation;
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10: Negotiation: Exercise on Procurement Contract
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11: Development Oriented Attitude & Social Communication Skills;
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12: Conflict Resolution Skills: Conflict Management / Resolution Process/ Style: a) Institutional Mechanism for Conflict Management (Including leadership development on problem- solving);
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13: Negotiation & Conflict Management: Experience Sharing
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14: Open Session: Experience Sharing (Field Administration Perspective);
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15: Open Session;
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16: Group Presentation;
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17 : Examination & Course Evaluation;
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18: Open Discussion.
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