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E-Government/E-Service Delivery Course for the Officials of Field Administration

Duration : -

Description :

Modules

01: ICT Policy 2015 and Vision-2021

Topics

01.-: ;

2: 2. Introduction to E-Government: E-Government, E-Services, Types of E-Govt. (c2g, g2g,g2b);

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2.-: -

3: E-Government in Bangladesh: Background, Policy, Legal Framework, Present Status and World Perspective;

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04: 4. E-court: access to justice for all;

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04.-: -

05: Terminologies: Government, E-Government, Citizen, E-Citizen Services, Architecture of E-Service platform, Concept of Database;

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05.-: -

6: E-Government Components: E-Services, E-Democracy, E-Financial inclusion, E- Management, E-Services types;

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7: 7. E-file: major features and implementation strategy

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8: Web-based fortnightly confidential report (FCR);

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10: E-Citizen Expectation: Choice of Channel, Transparent Public Sector, Overview of Rights and Duties, Personalized Information

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12: Problem Identification in Service Delivery

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13: Service Process Simplification

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14: National portal: a gateway of information and services in Bangladesh

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15 : Innovation in Public Service

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16: Mobile Apps

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17 : National Portal Management

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18: E-services at upazila, district and departments: an overview

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19: Good Governance and E-Government

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20: Group Presentation

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21: Examination & Course Evaluation

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22: Open Discussion

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